Terms & Conditions

TAXENTOMO ENR. is a small Canadian-based company. All items are shipped from Quebec, Canada. None of the items sold by TAXENTOMO are listed on the CITES, ES and MBTA protected species lists. It is the buyer’s responsibility to validate with their local authorities if other lists may be applicable to their country and if the the imported species are admissible in their country.  If applicable, all import permits must be obtained by the buyer prior to purchasing. Taxentomo Enr. cannot be held responsible for any penalties or fees imposed by the authorities of the importing country. Returned parcels may be refunded upon approval, minus the initial shipping fees.

We will ship to most international destinations, including: Canada, USA, Europe, Asia and Australia. Please contact us before placing an order to get a shipping quote and to make sure that we can deliver to your country. All orders over $100 must ship using Priority mail with tracking.

All photos shown on this website are proprietary to Taxentomo Enr. and are for reference only. Most have been taken in-house and are a great representation of the specimens that you will receive. The condition of the specimens are indicated in each listing.

All prices listed on this site are shown in $USD. Invoices will be submitted in $USD using Stripe. You may securely pay using any credit card. Canadian buyers may also use E-transfers to pay for their orders. Orders ship once per week only, typically on Mondays. If your order has been paid for after 5pm EST on Monday, it will be shipped the following Monday.

We reserve the right to cancel an order if the shipping cost has been significantly miscalculated, especially for orders containing heavy items or for remote locations. We do our best to create accurate shipping rules but the system has some limitations.

Wholesale discounts may be applied for orders over $500. Please reach out with the details of your order.

Returns are unfortunately not accepted. If you have received the wrong item, or if your items have been received damaged, please reach out to us so we can discuss what the solutions are. We truly care about our customers and strive to maintain a 100% feedback score. Please reach out to us with any questions or comments.